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24/12/2024, 17:00
Position Role: Provide efficient and effective support to the Fast Track Casework Team within the Army Service Complaints Secretariat.
Responsibilities:
Should be Discipline trained.
Requires a strong working knowledge of JPA, especially the administration of Discipline. Must also be IT competent.
Previous SA experience preferred.
Previous G1/J1 experience beneficial.
Confidence to work within an HQ Staff environment and be able to plan, organise and manage priorities effectively. A busy role with many things going on at once.
Pre Appt/Deployment Trg: SSA Cse. Additional role specific training will be provided on appointment.
Domestic Considerations: Some WFH. Must be able to be in the office 2-3 days a week.
Successful post holders will be customer focused, enjoy working in a team, have strong organisation skills and be comfortable frequently assessing and reprioritising their workload. A sense of humour, in this testing environment, is a benefit.
Postholder must also possess
Empathetic attitude to the nature of the work and the impact of undue delay in the process on participants.
This opportunity is closed to applications.