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SO2 Internal Communications Manager

Vacancy summary

Royal Navy
2136440
OF-2 - Lt - Capt RM - Capt - Flt Lt, OF-3 - Lt Cdr - Maj - Sqn Ldr
Lieutenant-Commander, Lieutenant (RN), Captain (RM), Major (RM)

07/01/2024, 23:55 

2 Years
Royal Navy, Royal Marines
Any
Any
Navy Communications and Influence (LEACH BUILDING, Portsmouth)
Hampshire
United Kingdom
FTRS - Limited Commitment

Vacancy detail

BACKGROUND

Royal Navy Communications and Influence (RN Comms) co-ordinates media coverage of all Royal Navy, Royal Marine and Royal Fleet Auxiliary activity.  
Our mission is to:
a.    Ensure the public are aware of the positive impact of the Royal Navy in promoting the peace, prosperity, and security of the United Kingdom at home and abroad.
b.    Secure, enhance, and, where necessary, protect the RN’s reputation in the public and media.
c.    Ensure our personnel are informed and fully aware of what their Royal Navy is doing and of the ways in which we are improving our capabilities and their lived experience.

We have a highly skilled team to deliver our mission through a coordinated process which starts with planning and is underpinned by insight. Our team can be viewed in four broad areas:
d.    Planning and Evaluation.  The development of strategic messaging and campaign plans to ensure impactful communications across all channels. Provides the foundation for all content creation and ultimately delivery.
e.    Content Creation. Functions including graphics, photography/videography and news which involve the creation of communications content and build campaign executions 
f.    Delivery. Functions such as digital, internal comms and Navy News, the former responsible for the governance of current owned channels and all deliver storytelling for the Royal Navy both internally and externally.
g.    Reputation. Protection of the RN reputation and our brand across all proactive outputs and reactive media queries. 
RN Comms, in line with the rest of HM Government, is expected and required to adopt the Modern Communications Operating Model (MCOM) with proactive communications (where possible and appropriate) delivered on a campaign basis, using the OASIS framework. 

ROLES DESCRIPTION

1.    The post of SO2 Internal Communications (IC) Manager is the senior Service representative in the IC section, charged with the implementation of the RN IC Strategy, among our military audience. While the SO2 IC Manager will primarily act as the SME lead for military communications, they will also support delivery of Whole Force and civilian internal communications as required.

Internal Communications Practitioner.

The role of the SO2 IC Manager is to lead and coordinate IC activities across the Whole Force, paying particular attention to the military component, as directed by the C1 IC Team Leader. They are to execute this function through the implementation of the RN IC Strategy. Key tasks include:

•    Implement the RN IC Strategy, based on the direction set in the RN Communications Strategy, 1SL/2SL/FC priorities, and fine tune the implementation plan as priorities change within the organisation. 
•    Ensure the delivery of effective IC (including transformation communications) to the military component of the Whole Force.
•    Work with the IC Team Leader and the Strategy Team, to plan and measure the impact of IC activities. 
•    Provide IC consultancy and advice to Directorates, service leaders and project teams and encourage them to adopt best practice IC.
•    Maintain up to date ‘dashboard’ of RN IC activities and ensure the IC Team Leader is briefed on key matters. 
•    Manage and operate the internal distribution mechanism of IC documents and notes (such as GALAXY and RNTMs) and the effective use of IC channels (such as intranet, Defence Gateway, My Navy and email cascade), noting and advising on their    appropriate use.
•    Liaise with relevant RN, RN Comms and DDC teams to co-ordinate IC content across all relevant channels.  
•    Deliver the Bridge IC plan as required and act as member of Bridge co-ordination team.

Campaign and Planning.

This role is responsible for developing, planning and executing campaigns and communications activities. Key tasks involve:
•    Take direction from C1 Strategy on campaign requirements (if IC is a component of a broader campaign). 
•    Follow OASIS to confirm campaign objective, audience target, then develop campaign idea, plan implementation activities and agree evaluation criteria. 
•    Build campaign team with appropriate roles, experience and expertise to deliver the campaign. 
•    Run campaign according to a campaign plan and use evaluation data to optimise campaign activities following OASIS. 
•    Act as SME on campaign planning when working alongside project teams to assist them in achieve strategic objectives.  

Evaluation, analysis and measurement.

Evaluate communications activities that is managed and run by the post holder. This requires the use of available metrics and data sources to form an evaluation. Key tasks include:
•    Access and collect data on communication and campaign activities.
•    Analyse data collected and collated and provide immediate evaluation of communication and campaign activities while they are in progress in order to enable optimisation.
•    Alert RN Comms line manager on communication activities that may be generating an un-intended effect.
•    Collate data for end of campaign evaluation following a consistent format, to enable wider use by the strategy team.

Line Manager.

Act as a direct line manager and divisional officer for military (WO) IC Campaigns Assistant. Ensure post-holder sets medium and long-term objectives in relation to their output as well as personal development. The SO2 IC Campaign Manager is also responsible for subordinate resources in order to achieve IC campaign objectives ensuring at all times value for money and appropriate use of resources.

Professional Development.

Oversee, plan and coordinate professional development activities for themselves and their team within RN Comms. Key tasks include:
•    Identify professional development and training needs of individuals and incorporate that into their professional development plan.

The post holder will also deliver the following:

•    Act as member of NERO / ACRO incident team

The post holder will act as RN Comms Duty Officer within the roster.

The post holder reports to the C1 Whole Force Internal Communications TL, providing an overview of all internal communications campaign activities across the Royal Navy.

The post holder works closely with the RN Comms Intranet, Creative, Digital, Graphics, Strategy, News and Content teams. 

Where appropriate, act as the military IC SME for content specific to the Royal Navy.

The post holder may be required to conduct overnight establishment and unit visits as directed by the IC Team Leader.

The post holder may be required for secondment to other establishments and units as per service requirements.

The post holder may be required to deputise for the C1 IC Team Leader. 

Must be an OF2-OF3 of ANY specialisation. OF1 applicants with a recommend for the next higher rank in their most recent OJAR may be considered. 

OF4 applicants, if successful, will only be paid as and normally wear the rank of OF3.

Must be serving as a member of the Reserve Forces or have served with the Regular Forces.


EXPERIENCE

Essential experience:

•    Recent operational experience within the Maritime domain
•    Planning, delivering and evaluating complex communication and engagement programmes (preferably internal focused)
•    Strong review, editing and proofreading skills

Desirable experience:

•    Defence Communicators Course
•    Relevant Internal Communications Qualification


Applicants will undergo an initial eligibility sift. Successful applicants will have their details forwarded to the Post Sponsor to arrange interviews. Unsuccessful applicants will be advised accordingly.

Following interviews; the successful applicant will be informed that they are the Preferred Candidate with details being sent to the CM RES FTRS Cell who will continue the recruitment process. Unsuccessful applicants will be advised accordingly.

Once the recruitment process is complete then the Preferred Candidate will be invited to take up FTRS.

The start date is the anticipated one however, applicants should be aware a number of factors will potentially impact on this including the completion of pre-employment checks, medical category confirmation and the award of a Security Clearance. The start date could therefore be adjusted as appropriate – earlier for a fully qualified person with their and the employers agreement, or later if approvals cannot be immediately completed.

INITIAL COMMITMENT LENGTH WILL NORMALLY BE 24 MONTHS WITH THE POTENTIAL TO EXTEND

NB: Where the Anticipated Start date has already passed, the start date will be ASAP

Eligibility for FTRS/ADC

Any member of the Maritime Part Time Volunteer Reserves (RNR, RMR) or the Royal Fleet Reserves (RFR) (Ex-Regular Reserve) may volunteer to undertake a period of FTRS/ADC. Ex-Regular personnel whose RFR liability has run out will be re-instated in the RFR to take up FTRS/ADC.

Applicants undertaking a period of FTRS/ADC must be suitably qualified by rank/rate, specialisation, qualifications and experience to fill the posts for which they apply.

Applications will be accepted from reservists who hold a rank/rate one or more above the advertised rank/rate or hold a rank/rate one below the advertised rank/rate.  

  • Applicants one rate below may be interviewed at the discretion of the FTRS Cell/Line Manager and may be employed in the acting higher rate (excluding the advertised rate of WO2 or WO1) if they are suitable, qualified, meet current promotion regulations in all respects and are selected to do so. Otherwise, they will be given the opportunity to carry out the role in their substantive rank/rate; the payment of Substitution Pay (SUPA) may be considered by the employer.
  • Applicants of a higher rank/rate prepared to serve in a position at a lower rank/rate than their current or former substantive rank will wear uniform, and be paid, at the Upper Rank/Rate’ level appropriate to that of the position on JPA. Exceptions will not normally be considered.

Ex-Regular Reserves of an equivalent rank from the Army or Royal Air Force are required to join the Maritime Reserves (RNR/RMR) before being eligible to apply.

Medical/Dental

Applicants must also be medically fit, and meet the minimum medical category required for the level of commitment, to fulfil the duties which their Commitment will require them to undertake.

  • A medical form to confirm MedCat and suitability to be employed is required to be returned within 2 weeks of commencing the role, or the commitment may be revoked.

Personnel who have been discharged via the RN Medical Board of Survey (MOBS) or the RN Medical Employability Board (MEB), do not have a RFR liability and are therefore unable to be considered for any FTRS/ADC/VERR role.

Only personnel on FTRS(FC) commitments will be entitled to the full range of Service Medical and Dental support. Those on lower levels will be entitled to emergency medical support whilst on duty.

Pension Issues

Personnel who qualify for a service pension should take financial advice from Defence Business Services (DBS) Reserves/Re-employment Pensions Department on the effect that undertaking FTRS service has on their pension, EDP, Resettlement Grant or Terminal Benefits.

Additional guidance can also be found at https://www.gov.uk/guidance/pensions-and-compensation-for-veterans. Of particular note is reference to the ‘Effect of Re-employment’ on Commutation and, for those leaving on a ‘preserved’ pension, the Resettlement Grant. Other organisations such as the Armed Forces Pension Society or the White Ensign Association may also be able to offer advice, but it is stressed that only DBS can provide an authoritative answer.

Transition between TCoS

Personnel taking this appointment from other TCoS should consider the impact on any accrued entitlements, such as leave, resettlement etc and should seek specialist guidance where required as certain entitlements are TCoS specific and may not be retained or transferred on transition between TCoS. 

Naval Core Training (NCT), Individual Training Requirement (IRT) and Defence Mandated Training (DMT)

 Personnel on FTRS commitments are required to maintain currency in NCT, IRT and MDT in alignment with the rest of the RN/RM. The successful applicant will be expected to complete all modules and have them recorded on JPA within 2 months of commencing employment. This is an employer’s responsibility to monitor. 

  • RNFT

Personnel on FTRS Limited/Home/ADC/VERRs commitments are exempt the RNFT, unless they are a member of the RNR/RMR who should remain in date.

 Annual Salary and Leave

Pay will be in accordance with the pay scales published for the Armed Forces annually, and as governed by JSP 754.  Leave entitlement is detailed in JSP 760. Note, you are not able to carry forward leave from a Regular commission/engagement when commencing an FTRS Commitment or from one FTRS Commitment role to another FTRS Commitment role.

Allowances.

Entitlement to allowances is in accordance with JSP 754 however the following should be noted:

Get you Home (Travel)                  Only paid to qualifying personnel on FTRS(FC)

Home Duty Travel                          Only paid to qualifying personnel on FTRS(FC)

Accommodation.

Personnel serving on FTRS(FC) TCoS are entitled to Single Living Accommodation (SLA) and Service Families Accommodation (SFA) as per Regular entitlements. 

Personnel serving on FTRS(LC/HC)/ADC TCoS are only eligible to occupy surplus Single Living Accommodation (SLA), at non-entitled rates.

Personnel serving on VeRR TCoS are not entitled to service accommodation.

Applications for this job are to be submitted via SERVE please click the APPLY button below.

This opportunity is closed to applications.